Privacy Policy

1. Introduction

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.essensewear.in

2. Personal Information We Collect

This Privacy Policy is intended for all Users of essensewear.in. ESSENSE is dedicated to respecting and protecting the privacy of our Users. All information User provides, such as phone number, home address, current location, e-mail addresses or any additional personal information found on the site, will be used solely to support User relationship with ESSENSE. ESSENSE strives to develop innovative methods to serve Users even better. ESSENSE is designed to operate efficiently while keeping user’s privacy in mind. This Privacy Policy outlines the types of personal information that ESSENSE gathers from its users and takes steps to safeguard it. In order to provide a personalized browsing experience, ESSENSE may collect information from you, which may include technical or other related information from the device used to access ESSENSE platforms including without limitation to your current location.

3. Method And Manner of Use of User Information

a) We will retain User Information only to the extent it is necessary to provide product to the Users. We may hold and retain the information collected by us and when we no longer need your information collected, we will remove the same from our systems. If we keep the information for a longer duration, it would be for the sole purpose to satisfy the legal, contractual or regulatory obligations. The information which we collect from you may be utilized for various business and/or regulatory purposes including for the following purposes:

Registration of the User on the Website
Processing the User’s orders/ requests and provision of product
Completing transactions with Users effectively and billing for the product provided
Complying with legal obligations
Technical administration and customization of Website
Ensuring that the Website content is presented to the Users in an effective manner
Dealing with requests, enquiries, complaints or disputes and other customer care related activities including those arising out of the Users’ request of the product and all other general administrative and business purposes
Communicate any changes in our services or this Privacy Policy or the Terms of Use to the Users
Verification of identity of Users and perform checks to prevent frauds
When you send an email message or otherwise contact us through the Website, We may use the information provided by you to respond to your communication. We may also archive such information and/or use it for future communications with you to inform you regarding updates, newsletters, offers, new services and promotions.
We may use Personal Information for our internal business purposes, such as data analysis, audits, developing new products, enhancing our Platform, improving our services, identifying usage trends and determining the effectiveness of our promotional campaigns.
You acknowledge that you are licensing us to use, modify, display, distribute and create new material from the information you provide through the Platform to render certain services on the Platform. By providing such information, you automatically agree, or promise that the owner of such information has expressly agreed to allow or license, as the case may be, us to use the information in the manner set out in this Privacy Policy, without the payment of any fees. We may, to the extent permitted by law, also use, license, reproduce, distribute disclose, and aggregate, non-personally identifiable information that is derived through your use of the Platform and you hereby provide consent for the same.

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. Advertisements

a) The Company contracts with third parties to serve advertisements on its behalf across the internet and the Platform. The advertisers may collect information about your visits to our Platform, and Your interaction with our products and services. The advertisers may also use information about your visits to the Platform and other websites to target advertisements for goods and services

b) Certain third-party vendors, advertising platforms, remarketing platforms, and customer query management platforms use cookies to serve advertisements based on the User's prior visits to our Platform.

6. Cookies And Other Tools

a) We collect information about you by using cookies, tracking pixels, web beacons and other technologies (collectively, “Tools”). We use this information to better understand, customize and improve User experience with our websites, services and offerings as well as to manage our advertising. This information can make your use of our services easier and more meaningful by allowing us to provide better service, customize sites based on consumer preferences, compile statistics, provide you with more relevant advertisements based on your interests, analyse trends and otherwise administer and improve our services. If we have collected Your Personal Information, We may associate this personal data with information gathered through the Tools.

b) Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. The Help section of your browser may tell you how to prevent your browser from accepting cookies.

c) In furtherance of clause 1 of this Privacy Policy, the following information is collected when visiting Our Platform:

Log data: When you use Our Platform, our server automatically record information (“Log Data”), including information that your browser sends whenever you visit a website or your mobile app sends when you are using it.
Cookie data: Depending on how you are accessing our services, we may use “cookies” (a small text file sent by your computer each time you visit our sites, unique to your account or your browser) or similar technologies, to record log data. When we use cookies, we may use “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you and/or your browser delete them). For example, we may use cookies to remember your personal preferences, such as sections of the website that you visit frequently, your user ID, or other settings so you do not have to set them up every time you visit, and we may use cookies to serve you relevant advertising tailored to your interests. Some of the cookies we use are associated with your account (including Personal Information about you, such as the email address you gave us), and other cookies are not.

7. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details provided below:

support@essensewear.in

Working hours: 10.00 AM – 06.00 PM (Monday – Friday)